Support Staff

We Are Here To Help You

We Are Support

Just as our agents support our clients, Dallas City Center supports our agents. Our market center staff is made up of members who bring a collection of backgrounds, skills and experience to our agents. By providing this support behind the scenes it allows our agents to shine as real estate Superstars for their clients.

Kevin Caskey


Kevin is currently the Director at Dallas City Center. His real estate career began at Dallas City Center in 2001. it has been his company and office of choice ever since.

Continued and constant success in real estate sales, along with a desire to assist others with their struggles, made him a likely candidate for a Director position. He feels one of the most rewarding parts of his job is to see someone move over from a another broker and then have the pleasure to watch them evolve into a better agent as a result of amazing business models, training and consulting methods.

When not performing the job of Director, he enjoys spending time with his family. Having two nine-year-olds makes life entertaining and can be great preparation for almost any uncomfortable adult situation life throws at you.

If you are looking for an incredible place to practice real estate, then you owe it to yourself to take a few minutes to find out why so many people love Dallas City Center!

Nancy Garcia

Assistant Director / Productivity Coach

Nancy Garcia has extensive expertise from short sales & foreclosures to new construction homes. She has numerous credentials including E-Pro (Specialized in Internet Marketing), GRI (Greater Real Estate Institute of Education), SFR (Short Sales & Foreclosure Certification), and SRES (Senior Real Estate Specialist). But what stands out is her constant commitment to WCR and her willingness to always help anytime before she is asked.

She has many awards, positions, and accolades through the years but several recent ones stand out:

  • 2015 TREPAC Vice Chair
  • 2012 Leadershop Graduate
  • 2013 Posie Willess Realtor of the Year
  • 2014 WCR, Texas State Governor
  • 2013-2014 Far North Dallas Area MLS Chairperson
  • 2013 WCR Texas State District VP
  • 2012 WCR Dallas Chapter President

Mike Miller

General Partner

Mike is the Operating Principal / C.E.O. of Dallas City Center. He joined Dallas City Center in 1996 as an agent and took advantage of the opportunities that Dallas City Center has to offer. He built a very successful Real Estate team using the principals from the Millionaire Real Estate Agent book. Mike has been able to apply his business and financial background to open and operate the two Dallas City Center offices. Mike says, “Dallas City Center continues to change my life through the continuous teaching / modeling and has allowed me to move from agent to business owner while still having balance in my life.” The Dallas City Center’ belief system has allowed Mike to make this happen.

Mike believes in “making it happen while having fun doing it” and no task is impossible for him in his desire to succeed. Mike has built and operated very successful offices by having a very productive office / work environment. The office / work environment is an important role in today’s success in the Real Estate agents. Mike supports the agents by providing the very best training not only as being a Real Estate agent, but how to build / operate a successful business while keeping their personal life in balance.

The Dallas City Center model allows the agents to be true partners in the business, have a voice, and share in the profits of the company. Mike is very grateful and proud of the agents that call Dallas City Center home.

Jennifer McClain

Director of Finance

Jennifer brings over 20 years of administrative, office management and accounting experience to the Dallas City Center team. She has worked in industries including service, food and manufacturing but has found her years in the real estate industry to be the most rewarding. Jennifer strives to use her experience to make a positive impact on the success and growth of Dallas City Center and to assist the staff in providing consistently exceptional support to the agents.

Shawn Burns

Director of Marketing

Shawn comes to Dallas City Center with a journalism and marketing background. He began his career in the U.S. Navy where he served as a Staff Journalist for the U.S. 7th Fleet. Following his time overseas, Shawn attended the University of North Texas and graduated with a B.A. in Journalism-Public Relations and a Minor in Emergency Management. During and following his time at UNT, Shawn has provided Marketing and Public Relations support to several Dallas companies.

Having provided public relations and marketing support for small companies, corporate environments and at the federal level, Shawn brings a unique set of skills to assist all of the agents at Dallas City Center.

Brooke Pearce

Receptionist / Administrative Assistant

Born and raised in Dallas, Brooke went to University of Texas in Arlington and received her B.S. in Psychology. She enjoys the outdoors, especially running on the Katy Trail and is an animal lover.